Refund policy
Thank you for shopping with [Your Store Name]. We want you to have a smooth experience. Please read our policy carefully.
📦 Returns
- We accept returns within 7 days of delivery
- To be eligible:
- Item must be unused and in original condition
- Item must be in original packaging
👉 To request a return, contact us at:
[your email here]
❌ Non-Returnable Items
We do not accept returns for:
- Used or damaged items (not caused by us)
- Items returned after 7 days
- Customized or personalized products
💸 Refunds
- Once we receive and inspect your return:
- Approved refunds will be processed within 5–7 business days
- Refund will be issued to the original payment method
⚠️ Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your bank or payment provider
If still not received, contact us at:
👉 [your email here]
🚚 Return Shipping
- Customers are responsible for return shipping costs
- Shipping charges are non-refundable
📦 Damaged or Wrong Items
If you receive:
- Damaged product
- Wrong item
👉 Contact us within 48 hours of delivery with photos
👉 We will provide:
- Replacement OR
- Full refund
❗ Order Cancellation
- Orders can be cancelled within 12 hours of placing the order
- After that, cancellation may not be possible as order processing begins
📩 Contact Us
For any questions, contact us at:
👉 [thakurneil25@gmail.com]